Cognitive Resonance
Office table in a corporate setting

About

We bridge the gap between data and customer experience. We leverage science, technology, and human-centric design to create meaningful interactions that resonate with your audience.

Through data-driven insights and a deep understanding of customer behavior, we help businesses craft personalized journeys that build lasting relationships, drive loyalty, and unlock new levels of engagement.

Come, experience the power of cognitive resonance and see your customer interactions transform.

Services

We provide fractional CMO services, CX consulting, and AI development services.

Cost effective and flexible solutions

Fractional CMO

Cost-effective and flexible solutions for companies looking to enhance their marketing strategies without the commitment of a full-time executive. A fractional CMO brings high-level marketing expertise, provides strategic guidance, and oversees marketing initiatives.

Customer experience consulting

CX Consulting

With the rise in automation, meaningful engagement and resonance are more important than ever. With this in mind, we help companies ensure exceptional interactions with their customers.

Artificial Intelligence development

AI Development

AI is changing business at a breathtaking pace. Done correctly, it should enhance your workforce, not replace it. We help you identify areas where AI can eliminate wasteful tasks and free your staff to focus on what's important: Your customers.

Insights

As technology becomes more pervasive in our lives, and as AI begins to replace real human interaction, customer experience is at an inflection point. Positive experiences are more important than ever. And getting them right makes the difference between thriving as a business and just getting by.

  • Technology can enable great customer experiences. But it can't replace genuine human interaction. Well trained employees make a critical difference.

  • Great customer experiences make customers feel appreciated and heard. And it affects your revenue directly.

  • Customers expect technology as an assist to human interaction. They expect it to work, always. They expect the experience to be fast and efficient.

32%
Of customers  will walk away from a
brand after one bad experience.
87%
Will share more information with a company
that offers a great experience.
54%
Of consumers say customer experience at
most companies needs improvement.